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Office Assistant Saffron Walden

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Job Description

Office Assistant Saffron Walden

Office Assistant Saffron Walden

Office Assistant Saffron Walden. Our clients who are based in Saffron Walden seek an Office Assistant to work as part of a small, friendly Customer Service Team to offer administration support and to deliver world class customer service to UK and international customers.

Role & Duties of the Office Assistant

  • Answering telephone & directing calls
  • Maintaining & controlling the filing systems – Including filing, archiving and retrieving of paperwork.
  • Creating PDF’s of Word documents ready for emailing to customers
  • Updating the order processing system (Pegasus Opera) & advising customers of expected dispatch dates
  • Preparing quotations for customers in Microsoft Word and Excel
  • Greeting visitors
  • Preparing meeting rooms, ensuring clean & tidy and well stocked with refreshments
  • Stock control of ambient goods; tea, coffee, soft drinks etc.
  • Organising events, internal & external, including any catering requirements
  • Providing refreshments for your immediate team & Management
  • Preparing literature packs for prospective customers & organising postage
  • General duties to support the Customer Service Team & the smooth running of the companY
  • Reporting to the Customer Service Manager

Experience & Skills of the Office Assistant

  • Confident with all MS office packages e.g. Word, Excel, Outlook
  • Previous administrative experience essential, Customer Service an advantage
  • Experience of Pegasus Opera or other order processing systems (Sage etc)
  • Experience of ACT or other database or CRM (Access, Sales Force, Maximiser etc)

Personal Qualities of the Office Assistant

  • Excellent communication skills, both written and oral, with the ability to effectively interact pleasantly and positively with a wide range of internal and external contacts both in the UK and overseas
  • Enthusiasm and perseverance with a positive ‘can do’ attitude
  • Well organised with a good attention to detail and with high levels of accuracy.
  • Good prioritising skills as role is multi-functional and can be hectic at times
  • Diligent attitude with the determination to see things through to completion
  • Capable of working as part of a team and able to use own initiative when working individually
  • Aptitude to meet challenges that may arise

Package of the Office Assistant

  • Salary competitive
  • Hours Monday to Friday 09:00 to 17.30, with 1 hour for lunch, option for flexi-time.
  • Five weeks holiday + bank holidays pro rata
  • Comprehensive systems training will be provided

Apply today!

Upload your CV, or call Sincerity Personnel 01279 260096